All of our products are backed by a 100% satisfaction 30-Day money-back guarantee

RETURNS

Shop with confidence at AmberJewelryDirect.com. In the event you are not completely satisfied with any item, simply contact our customer service team to request a return.

All return requests must be emailed to our customer service department within 30-days of receiving your order. Return requests made later than 30-days cannot be honored. Any item(s) being returned must be sent back in its original condition. A full purchase price refund will be issued, excluding all shipping, handling and any insurance charges.

All returns must be shipped back no later than 5 business days from the date the return is authorized.

To request a return, contact us by emailing

WARRANTIES

In the event an item is damaged during shipping, damaged products must be reported to customer service within 48 hours of receiving your order.

All returns must be shipped back no later than 5 business days from the date the return was authorized.

To report a damaged product, contact us by emailing

PRIVACY

AmberJewelryDirect understands the importance of your privacy, and therefore ensures all your details are managed carefully, ensuring smooth, safe transactions.

Please note our web site contains affiliated links that are managed by third parties, and are beyond the control of AmberJewelryDirect. The privacy policies on these third party links may be different from ours, so make sure to read their policy before providing them with your personal information.